Privacy Policy

Last updated: [date]

Template notice: This is a starting template. Have a qualified attorney review it for your jurisdiction (Mexico, U.S., Canada) before publishing, especially given you handle patient health information.

Kern Stem Care (“we,” “us,” “our”) respects your privacy. This policy explains what information we collect through our website and how we use it.

1. Information we collect

When you submit a form or contact us, we may collect: your name, email, phone number, country, and the health-related information you choose to share so a coordinator or physician can respond to your request. We also collect standard technical data (IP address, browser type, pages visited) through cookies and analytics tools.

2. How we use your information

We use your information to respond to your inquiry, schedule consultations, arrange travel and treatment logistics, provide follow-up, and improve our website. We do not sell your personal information.

3. Health information

Any health information you provide is treated as confidential and shared only with the medical and coordination staff involved in responding to your request. This website is for information requests only and is not a substitute for a medical consultation or a secure medical records system.

4. Cookies and analytics

We use cookies and tools such as web analytics to understand site usage. You can disable cookies in your browser settings. [List the specific tools you use, e.g. Google Analytics, Meta Pixel.]

5. Sharing with third parties

We may share information with service providers who help us operate (hosting, CRM, communications, travel partners), and when required by law. These providers are expected to protect your information.

6. International transfers

We are based in Mexico and serve patients in the U.S. and Canada. Your information may be processed in Mexico and other countries. By using this site, you consent to such transfers.

7. Your rights

Depending on your location, you may have rights to access, correct, or delete your data, or object to its processing (for example under Mexico’s data-protection law, Canada’s PIPEDA, or applicable U.S. state laws). To exercise these rights, contact us at [privacy@kernstemcare.com].

8. Data retention & security

We retain your information only as long as needed for the purposes described, and use reasonable safeguards to protect it. No method of transmission over the internet is 100% secure.

9. Children

Our website is not directed to children under 18, and we do not knowingly collect their information.

10. Changes & contact

We may update this policy and will post the new date above. Questions? Contact [privacy@kernstemcare.com] · [address, City, Mexico].