How It Works
Process for international patients
Your step-by-step guide as an international patient: from your first message with a bilingual coordinator, through a free consultation and transparent quote, to travel and care coordinated with independent, licensed providers in Cancún — plus follow-up support once you're home.
Your step-by-step journey
Free Consultation
Share your history. We match your case to the right partner provider, who reviews it and explains realistic options.
Plan, Quote & Itinerary
The provider sends a medical plan; we build your transparent quote and travel itinerary around it.
Travel & Care in Cancún
We coordinate flights, lodging, and transport. You receive care at our partner clinic; we stay with you throughout.
Follow-Up at Home
We help coordinate remote check-ins and aftercare with the provider once you return home.
Travel & logistics
Cancún International (CUN) is a major hub with direct flights from cities across the Americas, Europe, and beyond — including most major U.S. and Canadian cities. Nonstop flights run about 2 hours from Miami or Houston, and around 4 hours from New York or Toronto. We provide flight guidance, airport pickup, and lodging near the partner clinic, so travel logistics are one less thing to plan.
Costs & payments
You receive one transparent, itemized quote before committing — medical, travel, and coordination costs clearly broken down. You pay Kern Stem Care directly, and we handle payment to your medical provider and other partners on your behalf, so you're never juggling multiple invoices in a foreign currency.