🇲🇽 Serving patients worldwide 🌎 — including 🇺🇸 the U.S. & 🇨🇦 Canada — free, no-obligation consultationBook now →

How It Works

Process for international patients

Your step-by-step guide as an international patient: from your first message with a bilingual coordinator, through a free consultation and transparent quote, to travel and care coordinated with independent, licensed providers in Cancún — plus follow-up support once you're home.

Your step-by-step journey

Free Consultation

Free Consultation

Share your history. We match your case to the right partner provider, who reviews it and explains realistic options.

Plan, Quote & Itinerary

Plan, Quote & Itinerary

The provider sends a medical plan; we build your transparent quote and travel itinerary around it.

Travel & Care in Cancún

Travel & Care in Cancún

We guide your flight, and lodging and airport transfers are there if you want them. You receive care at our partner clinic; we stay with you throughout.

Follow-Up at Home

Follow-Up at Home

We help coordinate remote check-ins and aftercare with the provider once you return home.

Travel & logistics

Cancún International (CUN) is a major hub with direct flights from cities across the Americas, Europe, and beyond — including most major U.S. and Canadian cities. Nonstop flights run about 2 hours from Miami or Houston, and around 4 hours from New York or Toronto. We give you flight guidance as part of coordinating your trip, and we can book the flights for you if you ask — the fare stays yours either way. Airport transfers and lodging near the partner clinic are optional services with their own cost, quoted separately from your treatment — take them and travel logistics become one less thing to plan, or arrange your own and nothing about your care changes. The person collecting you at the airport is one of our own drivers, named with their federal licence on Logistics & Transportation. For the trip narrated day by day, read what to expect on a medical travel trip to Cancún.

Costs & payments

You receive one transparent, itemized quote before committing — medical, travel, and coordination costs clearly broken down. You pay Kern Stem Care directly, and we handle payment to your medical provider and other partners on your behalf, so you're never juggling multiple invoices in a foreign currency.
Chat with us